Knowledge House Information System project updates

Trialling Collaborative Tools Business and Community Engagment

New Trial Partner – One North East Inward Investment

leave a comment »

At the beginning of the project, the trial project faced a major issue when it’s original trial partner was no longer able to take part in the project. Fortunately, Knowledge House has been able to identify another potential partner and discussed with them expected benefits of the trial. ONE Inward Investment has now agreed to partner the project.

Knowledge House has worked in partnership with ONE Inward Investment since 2006 to support and attract investors to the region by promoting the expertise in the regions universities. The enquiries which Knowledge House receive via ONE are not standard commercial enquiries, and are handled in a very different way to the standard enquiries we receive from businesses in the region. The project and enquiries are managed by Knowledge House using an excel spreadsheet in combination with some functionality on KHIS 1.5 and reports are generated from the spreadsheet. In order to attract and secure Inward Investment into the North East the Investment and Aftercare Team also require detailed, up-to-date, sector specific information on past, current, and proposed research undertaken at the region’s five Universities and any other relevant higher education provider.

With this in mind there is a need to develop a bespoke project management system to support the Inward Investment users. There is also the potential to allow the ONE strategic account management team to have access to the system and circulate enquiries. Currently ONE use a system called Sales Logix to handle enquiries. It is thought that linking this system with KHIS 2.0 or at least having the functionality to cross-reference projects across the two systems would be useful for tracking the progress of enquiries.

Advertisement

Written by knowledgehousekhis

November 20, 2009 at 11:09 am

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.